Experience

pySpecialist Business Analyst

PedidosYa

• Directed countrywide pricing strategy and A/B tests for service and delivery fees.
• Led order forecasting across Logistics and Marketing while deploying an AI bot that improved forecast accuracy by 25%.
• Collaborated with Finance, Product, and a fintech partner to launch a vendor payment solution that improved commission collection by 90%.

pySenior Business Analyst

PedidosYa

• Presented performance insights, business cases, and financial impact analyses to the Managing Director and Board of Directors.
• Built 20+ business performance dashboards with Looker and BI tools for Marketing, Sales, Logistics, and Operations teams.
• Led the end-to-end rollout of Free Delivery, helping commercial partners achieve more than 30% revenue growth.
• Developed AI agents to monitor 10+ critical KPIs and flag performance declines automatically.

IBMPartner Software Specialist

International Business Machines (IBM)

• Led strategic planning with IBM resellers across Venezuela and the Caribbean.
• Owned technical roadmaps for 20+ business partners across Data, AI, and Automation certification campaigns.
• Directed 30+ partner initiatives that generated $1M in pipeline and drove 110% quota attainment.

PwCSemi Senior Risk Assurance Associate

PricewaterhouseCoopers (PwC)

• Built Alteryx pipelines that reduced audit execution cycle time by 60%.
• Optimized SQL stored procedures to improve internal web portal performance.
• Deployed a UiPath RPA solution that eliminated 20+ hours of manual cross-office project-hour processing.

Bachelor of Science, Computer Information Systems

Bentley University · Waltham, Massachusetts

Master's, Managerial Engineering

Universidad Metropolitana · Caracas, Venezuela

President of the Young Executive Section (YES)

Venezuelan British Chamber of Commerce (Britcham)

Organizing events for young executives under 40 to support professional development and strategic relationships.